Letters

22, Kandy Road,
Anuradhapura.
19th February, 2011.

Manager,
Lake House Book Shop,
Main Street,
Kandy.

Dear Sir,

Delay in the delivery of books
I ordered 05 copies of Othello and 10 copies of Great Expectations from your book shop on the 19th of this month and you assured me that the books would be delivered to me on or before 10h February, 2011.I regret to inform you that I have not received these books yet.
I enclosed a Money Order No. 55006, for Rs. 10,500/- in your favour. As these books are urgently needed, I hope you would make arrangements to deliver them immediately.

Thank you.
Yours faithfully,
…………………
M. P. Ranawaka,