Formal Letters
No.23,
Jaffna Road,
Anuradhapura.
06th August, 2012.
Grand Shoes,
No.10,
Galle Road,
Colombo- 02.
Dear Sir,
Regarding the order for shoes - order number
is DN/12
I have recently
ordered a new pair of shoes from your company. I received the order on July31.
Unfortunately, when I opened it, I saw that the shoes were used. It had dirt
all over it and there was a small tear in front of one shoe, where the left toe
would go. My order number is DN/12.
To resolve the
problem, I would like you to credit my account for the amount charged for my shoes.
I have already bought a new pair of shoes at my local goods store. So, sending
another would result in me having two pairs of the same shoes.
I am thankful
to you for taking the time for reading this letter. I have been a satisfied
customer of your company for many years and this is the first time I have
encountered such a problem. If you need to contact me, you can reach me on
071-8880022.
Thank you.
Yours sincerely,
----------------------------
Roshan
Fernando
Chief Manager,
Building Constructors,
No.12,
New Town,
Anuradhapura.
08th August, 2012.
Director,
Computer Centre,
Kurunegala Road,
Anuradhapura.
Dear Sir,
Inquiry about Computer Courses
I am writing to
inquire whether your company could offer a course on Computer Course for
our Managers.
I saw your advertisement
in the Daily News on Thursday, 02nd August 2012 and the Computer
Course mentioned in the advertisement might be suitable for us. I would like to
know if it is possible for you to offer a 03-month training course starting from
September, 2012 during weekends for a group of 10 Managers.
Could you please
send us some information about the teaching staff, monthly payment and the
possible schedule for this course?
I am looking
forward to receiving your reply.
Thank you.
Yours
faithfully,
----------------------
D.S. Ranaweera
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